Reviews

What Our Customers Are Saying About Trilogy AC Cooling and Heating

At Trilogy AC Cooling and Heating, we take pride in providing exceptional HVAC services to homeowners in Katy, TX and beyond. But don’t just take our word for it; hear from our satisfied customers. Our Reviews page highlights the experiences of those who have trusted us with their air conditioning, heating, and air quality needs. From new system installations to routine maintenance and urgent repairs, our customers consistently praise our professionalism, expertise, and commitment to quality service. Explore their feedback and see why Trilogy AC is the go-to HVAC provider.

4.6

Based on 1325 reviews

Maurese Nelson
1 week ago
Quick, easy and transparent installation. I’m grateful for this company.
Maurese Nelson
1 week ago
Step 1, call Trilogy AC for all of your HVAC needs. Step 2, ask for Rick by name! He's a great resource and was not only helpful, but empathetic. Something you don't see from a lot of sales people. Tehy are definitely my go to and highly recommended!
Ruben Olivares Jr.
3 weeks ago
Me instalarion dos nuevos AC. Excelente servicio y rapides en todo cuanto hacen...
Michelle Terrell
3 months ago
The young man, irvin neri is the most polite and professional person I have ever seen as a representative kudos to him. He needs a big raise.
Annabel Marquez
3 months ago
Excellent service from start to finish! The team was professional, on time, and worked very quickly. They explained everything clearly so I fully understood what I was purchasing, and they kept everything very clean throughout the installation/service. They were also very informative and answered all of my questions. Best of all, my AC works amazing now! I highly recommend them to anyone needing AC services.
Norma Wilkes
3 months ago
Hola, les contaré mi fabulosa experiencia con esta compañía y algunos de sus empleados, el señor Octavio y el joven Nasser fueron las personas que me ayudaron en el financiamiento de el sistema de aire acondicionado, bueno solo agradecimiento tengo para con ellos, por haber contestado todas mis preguntas y haber despejado todas mis dudas, son extremadamente profesionales y hacen hasta lo imposible para darte un buen precio y un excelente financiamiento, ahora voy a decir mi experiencia con los señores que lo instalaron sus nombres son Alex y Jaime ellos llegaron y trabajaron bien rápido y eficientemente para que tuviera el sistema de aire trabajando en unas pocas horas, bueno solo cosas buenas puedo decir de todos ellos por su amabilidad y excelente servicio, totalmente recomendado
Brittany Villacorta
3 months ago
I received outstanding service from start to finish! I am so glad I found this amazing team. Nassar was highly professional, knowledgeable, and polite. All of my questions and concerns were answered and explained thoroughly. My home is finally cooling perfectly, and I couldn't be happier. I highly recommend Trilogy!
luis moreno
3 months ago
Anthony from Trilogy AC provided exceptional service from start to finish! Professional, knowledgeable, honest, and truly cares about his customers. He took the time to explain everything clearly and offered some of the best pricing and promotions available. 100000000% RECOMMEND
Victor Lopez
5 months ago
Great. friendly customer service. Very professional. Excellent product quality. Very happy with his product thank you. Luis Almazano
sylvia lopez
5 months ago
Everything was install quickly I was not present my husband was men don’t say much hopefully I have a better energy bill I can say the fact I was able to get it finance was a great option for us AI recommended Trilogy the are rated best with the BBB and they stand behind there name with excellent fast service to install
Juan Delarosa
6 months ago
Had a good experience using Trilogy AC for my AC replacement. They were efficient and very transparent when it came to explaining what they were going to do. Adrian was very helpful and made the process very fast and effective. Would recommend to anyone in the Houston area 👍🏽
Chio Romero Vlogs
6 months ago
Fue una persona muy amable y tomo su tiempo suficiente para explicar muy bien las cosas !!
Maria Elena Galvan
6 months ago
It all started with Nasser he was a great sales person. He was very patient and informative, he took his time explaining everything. The installation was very sooth and the installers Jaime and his team were very kind and professional. The owner Daniel confirmed the job and ensured we were fully satisfied. Highly recommended.
Caleb Stailey
10 months ago
Luis is a great salesman and is the man to have do your a/c and he willing to go the extra mile to make sure his clients are satisfied!!
James Wilson
10 months ago
Installers were very efficient
Mailenis Borrero
10 months ago
Al solicitar el servicio la visita fue muy rápida y los demás trámites también, se me hizo muy rápido y fácil. Gracias por su excelente atención de Marcos
James Hedlesten
10 months ago
ALLEN was my service tech today, it was a great experience amazing customer service your technician was very informed and helpful. I will definitely use you all again.
James Hedlesten
10 months ago
Allen One of your text came out today and could not have been more polite more informative just an overall wonderful customer experience, I found you all through Daikin as one of their certified technicians and I’m glad that I did ⭐️⭐️⭐️⭐️⭐️
Roger Sigala
11 months ago
Great experience from the beginning to the end.
Claudia’s Pastries
11 months ago
My experience was amazing. The GUY name is Juan carlos ( Venezuelan) he’s so nice , explain me every details… I love the services …❤️
Rick Fernandez
12 months ago
Trilogy was very focused on both customer service as well as fair pricing. In addition their technical knowledge was exceptional. Pablo was very informative at the initial stages of the proposal all the way to the end of the installation. Thank you.
Brian Larkin
12 months ago
Very responsive, great service and follow up after installation of new AC unit. Work was completed on time and quality of workman ship was great.
Steve Bouchillon
12 months ago
Trilogy AC cooling and heating did a wonderful job at my residence replacing the condensing unit and the a coil drainage tray and building all the duct work I would highly recommend them for your AC and heating needs for your home they arrived a little later than scheduled but stays late to finish the job took them 8 hours and five of those hours were in an attic that was 120°
Francisco Javier Escobar Garcia
1 year ago
Outstanding service from Trilogy AC Cooling and Heating. What impressed me most was their thorough consultation process - they don't just try to sell you something right away. Instead, they carefully assess your home's specific needs and requirements, then recommend the most suitable solutions. Their personalized approach and commitment to finding the right fit for each customer sets them apart. Highly recommended for their professionalism and attention to detail
Arturo Pernalete
1 year ago
Excelente atención del Sr Yasser recomendado 100%
Arturo Pernalete
1 year ago
Excelente atencion por parte del Sr Yasser recomemdado 100%
Christian Shum
1 year ago
Excelente servicio el vendedor naser fue muy amable y atento
Lagordistata
1 year ago
El señor Yasser Mattar, muy profesional en lo que hace, brinda un servicio de alta calidad, atento y comprometido, lo que genera confianza y satisfacción en sus clientes.
Julianna Perez
1 year ago
Yasser Mattar was so kind helping me get the ac for my house!
Leidy Tatiana Calderon Sarmiento
1 year ago
Gracias Nasser por tu apoyo y dedicación , Me encanto el servicio prestado .
Gustavo Hernandez
1 year ago
Excelente servicio Sr. Nasser, muchas gracias por su apoyo!!! 👏🏻👏🏻👏🏻👏🏻
catherine benzon
1 year ago
Yasser Matter was amazing and open to answering all of our questions!
Evelyn Carolina Lara Perez
1 year ago
Excellent job, thanks.
Jose Santos
1 year ago
Gracias yasser mattar por tu excelente atención recomendado 100%
M&L Services of South Florida
1 year ago
Excellent service, 100% recommended, organized and very professional, very good attention, I guarantee it.
Enrico Alessandro Rassi
1 year ago
El Sr Yasser Mattar proporcionó un excelente servicio, ofreció los mejores dispositivos y mejores precios, muy contento y agradecido
Sweet Memories
1 year ago
Yasser Mattar made an amazing job, with a great service, I am so thankful 🙏
Juan Cuello
1 year ago
Excelente recomendado 100% buen servicio, buena atención y efectivos en su trabajo
Francisco Escobar
1 year ago
buen servico , gracias al señor nasser y la compañia trilogy excelente servicio
Said Makki
1 year ago
Yasser Mattar excelente vendedor, excelente atención y excelentes precios
rino caruso
1 year ago
Buen vendendor yasser Mattar, rápido respuesta e instalación de calidad
Zulema Vasquez
1 year ago
Gracias al Señor Yasser Mattar por su atención y explicarme todo muy bien - excelente vendedor 100% recomendado
Eduardo Gabriel Lopez
1 year ago
excelente servicio , compre un equipo nuevo a excelente precio la compañia es muy organizada y muy metodica gracias tambien a nasser fue quien me asistio
Rene Hernandez
1 year ago
El señor Yasser Mattar excelente vendedor y amable en todo momento. Very profesional!!!
Rafael Castro
1 year ago
vino trilogy a mi casa me instalaron un sistema nuevo no pague nada de down ni mi primer pagos hasta dentro de dos meses me colocaron un sistema de 5 tons carrier estoy feliz
Alberto Diaz
1 year ago
excelente servicio ,nasser tuvo mucha paciencia y nos consiguo el mejor precio y aparte nos dio plan sin interes , pusieron una unidad carrier y quedo excelente me gusta esta compañia
Samira Casameni
1 year ago
Yaser Mattar has great service! Thank you for helping me and explaining everything in details.
Kids Hernandez
1 year ago
El señor Yasser Mattar excelente vendedor me explicó todo con detalle . Gracias
Amir Telfah
1 year ago
Yasser Mattar did a great job helping me find the best option for my ac!
Lisseth LIve
1 year ago
Excelente servicio . Nasser muy profesional en su trabajo 😊
César Ovejero Hernandez
1 year ago
Buen servicio, Yasser Mattar excelente vendedor me consiguió los mejores precios en tiempo record
Yolfrank Ramos
1 year ago
Buen servicio y atención de parte de Yasser Mattar, asesor de excelencia.
Omar Parra
1 year ago
Angel's help was very valuable, and Trilogy Services did an excellent job with the installation. I highly recommend them.
Dennys Rivero
1 year ago
Persona muy amable y responsable, lo recomiendo
Zuleima Diaz
1 year ago
Recibi un excelente servicio . agradecida
Zuyerlin Diaz
1 year ago
excelente servicio, muy recomendable
robert jesus perez funez
1 year ago
Excelente servicio me reemplazaron mi aire el vendedor Nasser excelente vendedor
endy sanchez
1 year ago
Excelente a compañía de aires acondicionado trilogy y el vendedor muy amable excelente trato 100% recomendados
Fara Mattar
1 year ago
Excelente Servicio al Cliente, Yasser Mattar es súper profesional y sus precios muy accesibles. Sinceramente mi mejor opción si se trata de aires acondicionados.
Evelin Mora
1 year ago
Gracias al equipo de Yasser Mattar por su excelente atención y servicio, 100% recomendado
Great Quiality
1 year ago
Yasser Mattar! Desde el inicio muestra dedicación, cordialidad y una actitud muy profesional. Siempre está dispuesto a encontrar soluciones y hace que todo el proceso sea sencillo y transparente. Un trato cercano que realmente se aprecia. ¡Mil gracias por todo!
Douglas Rosario
1 year ago
Yasser Mattar me ayudó mucho con su asesoría
Victoria Mattar Garcia
1 year ago
Yasser Mattar es el mejor vendedor que he conocido. Siempre está atento, dispuesto a ayudar y se nota que realmente se preocupa por sus clientes. Su atención al detalle y profesionalismo hacen toda la diferencia. ¡Súper recomendado!
Freddy Armando Perez Tovar
1 year ago
Yasser Mattar excelente vendedor
Felisa Padilla
1 year ago
My experience with Yasser was phenomenal. He was very professional and explained the processes throughly l. He is very knowledgeable and I felt he was always looking for my best interest. I am glad he was my guide since I have never taken a big investment like this. I will totally recomend the company and I will highly recommend Yaser. Thank you.
isabella Alvarez
1 year ago
Yasser Mattar me ayudó mucho en escoger el mejor opción para mi casa.
nohelia vega
1 year ago
Estoy muy conforme con la atencion recibida de la mano del señor de la empresa Trilogi por el joven Nasser Marttatr que demostro seriedad y empeño en todo momento.
charlie shum soler
1 year ago
Los mejores de todos.
Golden Chamaleon
1 year ago
Mi comentario es positivo para el vendedor nasser marttar. Quien fue muy educado y profesional en todo el proceso, brindandome confianza y tranquilidad en el tiempo de espera en todo el proceso de mi compra.
Adriana Orellan rivas
1 year ago
El mejor de todos
Mariangeles del Pilar
1 year ago
Grateful to the seller, Yasser Mattar, an excellent person, very good salesperson, kind, and professional. Truly appreciate his attention.
Mairim Fernandez
1 year ago
Excelente servicio!
myroomystuff
1 year ago
Excellent service
Carolina Sosa
1 year ago
Excelente producto y el venidero cumplió con su trabajo
Maria Gonzales
1 year ago
Thanks to Yasser Mattar who is good is a great sells person. He’s respectful and always profesional. Highly recommended!
E W
1 year ago
Yasser Mattar provided me with excellent service. He was knowledgeable, professional and very friendly. I’m glad he was able to help us. It seems that we will continue using him in the future.
berenice gonzalez
1 year ago
Buen y professional conocimiento de los productos, responsable, amable, explication amigable y professional
Ricardo Guimaraz
1 year ago
Yasser Mattar es una persona muy profesional, educada y confiable. Desde el primer momento mostró una excelente actitud, siempre atento, claro y respetuoso en el trato. Da gusto tratar con alguien que sabe lo que hace y lo hace bien. Es un vendedor comprometido, cumplido y transparente, lo cual genera mucha confianza. Sin duda lo recomiendo, ya que brinda un servicio de calidad y demuestra ser una persona seria y responsable.
Maritsa Hernández
1 year ago
El señor Yasser Mattar excelente vendedor y amable en todo momento.
Eliecer Venegas
1 year ago
Son los mejores los recomiendo
Julio Sanz
1 year ago
Tuve una excelente experiencia con Yasser Mattar de Trilogy AC. Fue muy profesional, atento y resolvió todo de manera rápida y eficiente. Se nota que conoce bien su trabajo y se preocupa por ofrecer un buen servicio al cliente. ¡Lo recomiendo totalmente!
Miguel Cedeno
1 year ago
Muy buen trabajo del señor Yasser Mattar 100% recomendado
Brandon Viveros
1 year ago
Yasser Mattar excellent vendor
Maria Gabriela Romero
1 year ago
Excelente servicio de Yasser Mattar excelente vendedor. Fue muy amable, profesional y claro al explicarme todas las opciones disponibles. Realmente se tomó el tiempo para asegurarse de que entendiera todo. Gracias a su atención. ¡Recomiendo su servicio al 100%!
Jorge Cedeno
1 year ago
Quiero agradecer la gran experiencia que tuve con la compañía Trilogy y al gran trabajo del vendedor Yasser Mattar excelente persona y muy buen trabajador
adriana orellan
1 year ago
Excelente
Liduzka Aguilera
1 year ago
Excelente atención muy complacida por yasser mattar!
Daniela González
1 year ago
Yasser es un excelente vendedor, muy profesional, atento y siempre dispuesto a ayudar. Su trato es cordial y busca realmente lo mejor para el cliente. 100% recomendado.
JeffersonAv materano
1 year ago
Excelente son de lo mejor… los recomiendo con ojos ojos vendados.
Numan Contreras
1 year ago
excellent service, very friendly and professional
Leonela Parra
1 year ago
Muy feliz y contenta con el servicio y la atención del Sr. yasser mattar La instalación y el trabajo fueron excelente gracias!!! lo recomiendo 100% gracias por ayudarme 🙏🏻
Antonio Akel
1 year ago
Yasser Mattar es un excelente profesional y conocedor de la material, me ayudó a conseguir mi aire acondicionado con un muy conveniente plan de financiamiento
Carla Camacho
1 year ago
El señor Yasser Mattar, es un Excelente vendedor, muy buen servicio al cliente, eficiente, y soluciones rápidas y efectivas, agradecida por su excelente atención a mi persona
Prisma Media Photographer 2
1 year ago
gracias por su servicios y dedicacion , el Sr Nasser muy dedicado e hizo posible que obtuviera mi aire a un excelente precio
Daniel Diaz
1 year ago
Amigo Yasser Mattar gracias por tu excelente atención eres una persona muy amable
American Bison Cars
1 year ago
Gracias por sus servicios, estoy encantado por la asistencia
Rosemary Escobar
1 year ago
Muchas gracias al señor Yasser mattar por su excelente atención y disposición para explicarme todo una persona muy educada
Chuchi
1 year ago
Yasser Mattar es un gran vendedor me ayudó a buscar la mejor opción para mi casa
el pollo gigante
1 year ago
Yasser extraordinario muy calificado y amable
Kristhina Azuaje
1 year ago
Super agradecida con la atencion y servicio de Nasser, fue de gran apoyo para conseguir mi aire acondicionado
Tarek Ramos
1 year ago
Excelente trabajo y asesoramiento de parte del señor Yasser Mattar me ayudó con el mejor presupuesto y la instalación de mi aire acondicionado.
Kassidy Gaona
1 year ago
Customer service is amazing and great work and very professional
Cristopher Antunez
1 year ago
excelente servicio y atención 100% recomendados la mejor calidad e instalación gracias por su servicios 🙏
paola gonzalez
1 year ago
hicieron muy buen trabajo y muy buen servicio
Antonella Perales
1 year ago
Muy buen servicio, son muy amables y muy atentos con su trabajo y los clientes.
Carla Elizabeth Quintero agreda
1 year ago
Yasser Mattar es un excelente vendor, es muy bueno explicando todo referente al aire acondicionado que mas te conviene y es muy conocedor de la materia, diligente y amable, yo no se nada de aires y el me permitio entender todo a la perfeccion.
Yohana Oviedo
1 year ago
Excelente servicio del señor Yasser Excellent service from Mr. Yasser
Mariale Romero
1 year ago
Yasser Mattar, is a great person and a great professional salesperson. He always have a positive attitude and explain very great about his products and how everything work. I highly recommend Yasser Mattar!!
leamir garcia
1 year ago
Yasser Matar, Excelente Vendedor Profesional, Buen Servicio 💯 Recomendado
Christian Sarmiento
1 year ago
Excelente vendedor 👏🏻🎉
Maria Mendez
1 year ago
Excellent Service! I had a fantastic experience with Yasser Mattar. From the very beginning, he was professional, honest, and extremely knowledgeable about air conditioning systems. He took the time to explain all my options clearly and helped me choose the right unit for my needs and budget. I highly recommend Yasser Mattar to anyone looking for reliable and trustworthy A/C services. You won’t be disappointed!
EDGAR ALEXANDER MATERANO MONTILLA
1 year ago
Recomendado con los ojos cerrados, exelente servicio
Nicolas Boscan
1 year ago
Excelente servicio de parte de Trilogy AC, el vendedor Yasser Mattar me ayudó a conseguir mi financiamiento para mi aire
Eucaris Escobar
1 year ago
Excellent service, very attentive and responsible. 100% recommended.
karla fernandez
1 year ago
Thank you for the help and collaboration, Yasser Mattar was very positive very informative, collaborative and friendly. He helped me with everything I need it, he works very professionally.
CLIBELAN GARCIA
1 year ago
🔥 ¡Súper servicio de Trilogy Services! 🔧 Me cambiaron todo el sistema de aire acondicionado y quedó espectacular. 💯 Gracias a Yasser Mattar por su atención y profesionalismo 🙌 ¡Recomendados con los ojos cerrados! ✅❄️
Francoise Escobar
1 year ago
Gracias por la ayuda y profesionalismo del vendedor Yasser Mattar
Lucho Carq
1 year ago
Yasser Mattar es muy profesional me ayudó a conseguir una muy buena opción
Alice Anjos
1 year ago
great customer service!
Ana Sophia Mattar Escobar
1 year ago
Muy buen servicio, buena atención y buenos precios
Juan Francisco Ramirez
1 year ago
muy bueno el servicio prestado, excelentes los equipos, de muy buena calidad
Leddy Hernandez
1 year ago
Muchas gracias Sr Nasser por sus servicios y atención oportuna. Me ayudo a obtener el mejor precio con los intereses más bajos ajustado a mi presupuesto. Hizo todo posible y muy profesional.
Jose Hernandez
1 year ago
Excelente servicio. 100% recomendado
roger jose rios ruz
1 year ago
Muy buen trabajo me gustó
aquiles trevisi
1 year ago
I'm genuinely impressed with Trilogy AC. After a different company quoted an expensive replacement, Trilogy's technician thoroughly inspected my unit and found a much simpler, affordable fix. The service was prompt, professional, and refreshingly honest. Their commitment to customer satisfaction is evident in every interaction. Trilogy is now my go-to for all things HVAC."
antonia castillo
1 year ago
Un excelente servicio y muy rápido.
Luis
1 year ago
El vendedor Nasser fue muy atento y responsable. Estaba muy bien informado y explicó todo claramente. Hiciste este proceso muy fácil. Gracias Trilogy AC por su excelente servicio.
Nicolas Boscan
1 year ago
Excelente servicio de parte de Trilogy AC, específicamente el vendedor Nasser Mattar por su dedicación y atención a trabajar con las necesidades del cliente.
Pad Snap
1 year ago
Great service! Nasser was straight forward with the pricing and honest with his service. No hassle , fast and easy !
Rachel Sanchez
1 year ago
We are very pleased with our new a/c system. We were able to get our new system the same day and the installers were very professional. I would highly recommend them.
Christiam Avila
1 year ago
100% recommended! Glad I got to contact the right team for our AC. Thanks for taking really good care of us!
Carlos Cuencas
1 year ago
Llame a Trilogy Services y ellos me enviaron una persona muy capacitada me explico todo lo que necesitaba para tomar la decisión de reemplazar mi unidad de aire acondicionado, gracias a Angel y a Trilogy todo quedó perfecto
M J
1 year ago
I received a quote from Juan for a new unit. He’s very knowledgeable and helpful! Any questions I had were answered accurately and promptly. I look forward to doing business with this company very soon! I especially like the professionalism.. I will definitely recommend!
Matthew Smith
1 year ago
Juan was very professional, courteous and was even able to stop a vibration noise. I would highly recommend Juan and Trilogy AC for your air conditioning needs. God bless America
Daisy Uppal
1 year ago
Communication excellent work done great customer service awesome work from start to end excellent job I recommend to try their services you won't regret
Jorge Cedeno
1 year ago
Quiero agradecer la gran experiencia que tuve con la compañía Trilogy y al gran trabajo del vendedor Nasser mattar excelente persona y muy buen trabajador
Jesus Baptista
1 year ago
Excelente servicio de trilogy, muy contento con su programa de garantias, recomendado
Zuleima Diaz
1 year ago
Estoy muy contenta con la atención dedicada y amable por parte del Sr. Nasser Mattar en no solo ofrecer un producto si no ser paciente, explicativo y coherente con todo lo que dice. Le dedica tiempo y le pone mucho interes en ayudar a su cliente.
Yamilet Lopez
1 year ago
Excelente Sr Nasser Mattar, con su ayuda logramos resolver de manera excelente !
zurilma diaz
1 year ago
Nasser excelente vendedor muy amable su atención me ayudo con mi sistema de aire acondicionado la empresa Trilogy Services es 100% recomendada obtuve un buen descuento.
AURA LOPEZ
1 year ago
Gracias por sus servicios a Nasser Mattar me ayudó mucho…. EXCELENTE TRABAJO… MUY PROFESIONAL
Nicolas Fariña
1 year ago
It was such a professional service provided by Juan Ongania. More than happy with his attention.
Wilsonf Naranjo
1 year ago
Nasser fue un muy buen vendedor me ayudo con mi sistema de aire acondicionado, excelso servicio muy atento y profesional, la compañía Trilogy Services es una excelente recomendación me otorgo un descuento en el precio. Lo recomiendo ampliamente.
Alexia B
1 year ago
I’ve never had to call an AC company, but when my unit went out in the dead smack of July in Texas, you better believe I called one with no hesitation! In no time, Trilogy had a technician out to help me and had the situation fixed in no time. Juan was a great help with explaining the issue and making sure I was up to date on what was happening. I am glad he had the patience because I had so many questions. I would recommend anyone to call them if having issues with their AC and without a doubt request for Juan! 🙂
Natalia Debora Perez Escudero
1 year ago
Un amigo de la familia que cambió su unidad de aire central hace poco nos recomendó trilogy y nos pasó el número de Juan ongania, excelente atención en todo momento, muy recomendable
CLIBELAN GARCIA
1 year ago
🔥 ¡Súper servicio de Trilogy Services! 🔧 Me cambiaron todo el sistema de aire acondicionado y quedó espectacular. 💯 Gracias a Nasser por su atención y profesionalismo 🙌 ¡Recomendados con los ojos cerrados! ✅❄️
micaela fernandez
1 year ago
Más que recomendable, excelente servicio en todos los aspectos. Juan Ongania se tomó el tiempo para contestar todas las dudas que surgieron y asegurarse de que todo saliera perfecto, 5 estrellas
Gustavo Urdaneta
1 year ago
Nasser did an amazing job with my business he was extremely helpful and answered all my questions, he also gave a great discount and a very low interest rate
Nelson Enrique Flores Flores
1 year ago
Excelente servicio. Me pareció buen precio e intereses. En vendedor Nasser me brindó una buena atención.
Mauricio Velez
1 year ago
Excellent service, I’ll be a client for life. Thank you so much
JeffersonAv materano
1 year ago
Excelente la atención y la manera en la que nos ayudó el vendedor estamos realmente agradecidos con nuestro vendedor Nasser Mattar estuvo siempre pendiente hasta el final de la instalacion. Nuevamente gracias Nasser y trilogy.
Carlos Jiménez
1 year ago
Excellent service, they installed the air conditioning at home with very good and low prices, Thanks to Nasser Mattar he is an excellent seller!! 100% recommended
Juan Antunez (jhonny8902)
1 year ago
Absolutely outstanding experience from start to finish—everything exceeded my expectations. I would recommend this to anyone looking for top-notch quality and service!
Lisseth LIve
1 year ago
Excellent service, extensive product knowledge…
Mauricio Cabrera
1 year ago
Excellent Service 100% recommended!!
Diana Griman
1 year ago
Very responsible company, excellent service. The seller Nasser Mattar, very friendly and responsible.
Laura Miranda
1 year ago
Muy profesionales y trabajo impecable, gracias sobre todo a nasser que me atendió increíble !
Kennesis Centeno
1 year ago
Estoy súper feliz con la instalación de mi aire acondicionado, superó mis expectativas. Excelente vendedor
america valente
1 year ago
Highly Recommended! I had an amazing experience with Trilogy AC Cooling and Heating, specially with Mrs Nasser Mattar. From the initial call to the final installation, everything was handled with professionalism and care. The technicians arrived on time, explained the process clearly, and made sure everything was working perfectly before they left. My home has never felt more comfortable, and the new system runs so quietly and efficiently. I truly appreciate the honesty, quality work, and excellent customer service. I wouldn’t hesitate to use them again or recommend them to anyone needing HVAC services!
Laura Clavijo
1 year ago
Excelente precio gracias a Nasser, nos atendió de la mejor manera! Super recomendado
Laura Martinez
1 year ago
Excelente servicio del señor Nasser. Su atención , cordialidad , empatía y ética fue lo que me dio seguridad . Tome la mejor decisión y al mejor precio gracias a él .
Great Quiality
1 year ago
Nasser Mattar ofrece un servicio excepcional. Desde el primer momento demuestra compromiso, amabilidad y una actitud súper profesional. Siempre busca soluciones y hace que todo el proceso sea fácil y claro. Un trato de confianza que se valora muchísimo. ¡Gracias por todo!
Victoria Mattar Garcia
1 year ago
Yasser Mattar es el mejor vendedor que he conocido. Siempre está atento, dispuesto a ayudar y se nota que realmente se preocupa por sus clientes. Su atención al detalle y profesionalismo hacen toda la diferencia. ¡Súper recomendado!
Sara Lopez Artiles
1 year ago
I contacted Trilogy and They were amazing , Nasser came to my home and give as an amazing deal , quality and reliable service , thanks Nasser you save my family summer with a new AC
jose alas
1 year ago
Exalente atención delo primero Atendido do por Trilogy service y el vendedor NASSER
BORIS MARTINOV
1 year ago
I can’t say enough great things about my experience with Trilogy AC company and Nasser Mattar! Their service is absolutely top-notch—fast, reliable, and always done right the first time. Whether it’s a quick fix or a full system install, they always deliver with professionalism and expertise. What really sets them apart is their amazing customer service. From the moment you call, you’re treated with kindness and respect. They truly care about their customers and go above and beyond to make sure you’re comfortable and happy. I highly recommend this company to anyone looking for honest, dependable, and skilled AC services. You won’t be disappointed!
Jose Stelluti
1 year ago
Nasser’s customer service was excellent, he is really knowledgeable! 100% recommended!!
Mariarbis Marquez
1 year ago
Yasser Mattar es un excelente vendedor y muy responsable
Keinny Gutierrez
1 year ago
Nasser fue bastante amable y profesional, excelente servicio y atención 100% recomendado
Cesar González
1 year ago
Excelente servicio, nasser muy atento y amable 5⭐️
Luis Humberto
1 year ago
Excelente atención al cliente Tuve la oportunidad de recibir atención de Nasser Matar como vendedor de aires acondicionados, y realmente me impresionó su profesionalismo, paciencia y conocimiento. A pesar de que no concreté la compra, se tomó el tiempo de explicarme todas las opciones disponibles, los beneficios de cada equipo y me orientó con mucha claridad según mis necesidades. Su actitud fue siempre respetuosa, sin presionar, lo cual valoro mucho. Es evidente que tiene experiencia en el área y sabe cómo tratar a los clientes. Sin duda, si decido hacer la compra más adelante, lo contactaré nuevamente. ¡Gracias, Nasser, por tu excelente servicio!
Paul
1 year ago
They installed the unit 2 years ago. We had to replace the entire outside condenser. $2000 to replace the new unit. This time we got a power surge. Efrain did a good job replacing the 2nd compressor.
Marysabel Duncan
1 year ago
Trilogy is a very professional company. The sell representative is very knowledgeable and help you to chose the best for you, installation team very efficient and capable. In few hours they install my unit of AC. I can recommend without doubt.
Evelyn Shaikh
1 year ago
Excellent service
Veronica De La Garza
1 year ago
Good job
Edward A Molinar
1 year ago
Very pleased with the work. The installers are hard workers and know what they are doing. My system is working good and so far I am pleased with the overall work of the installers and the performance of the equipment installed.
Art Alarcon
1 year ago
Great experience from start to finish. Pablo was on point with communication and install crew was efficient.
Rodney Norton
1 year ago
Fast, professional service!
Alejandria Diego
1 year ago
I had a representative come in the morning to give me a quote and discuss our options. I was so incredible shocked when he informed me they can have a crew come later that afternoon to install the new unit. He was very attentive and answered all my questions, and same day service is amazing especially with this Texas heat!
UnearthlyDust
1 year ago
2015 Build, 2500 sq ft home. The builder installed a 13 seer 3.5 Ton Lenox HVAC system. The system worked but struggled for 9 years. Contacted a few AC people and Trilogy AC had a better price for a Carrier 16 seer 5 ton system. Install took 7 hours. They were very professional, very careful of the yard and house. They cleaned everything up. New system was installed even better then the builder. Everything is perfectly leveled and secured properly. Sealing the areas around the furnace looked like art work. It was not slapped on and left. Very clean install! Definitely recommend Trilogy AC.
Lia Bott
1 year ago
I was so thankful to Trilogy for coming so quickly to help with my grandma's A/C issues. They weren't pushy, and I could tell they had our best interests in mind when it turned out to be a small issue!
Ehulises Rodriguez
1 year ago
Great company , quick and fast service
Diane Patrick
1 year ago
Great job!
Ana Padilla
1 year ago
Muy buen servicio
Richard R Theander
1 year ago
I scheduled an HVAC tuneup. Efram alerted me of his arrival and confirmed my system is ready to handle Texas summer.
david heflin
1 year ago
On time and did a great job.
Darwin Petaway
1 year ago
Great customer service from start to finish! Also great follow up to make sure the installation was completed properly!
Delmer Caceres
1 year ago
Excelente servicio lo recomiendo 100% fueron muy amables en cuanto el servicio del técnico como la instalación de A/C la persona quien nos ayudó con el financiamiento nos ayudó con mucha paciencia y hoy estamos felices con nuestro sistema de aire acondicionado y calefacción gracias por todo 100% recomendaciones
Elv LOP
1 year ago
Great fast reliable service and they called back a couple of days after installation just to make sure everything was working properly
Jenny Azocar
1 year ago
They came out and fixed the problem but somehow something was missed so they came out the following day and got it fixed. They were prompt in response and professional. Recommend this place for your a/c needs.
Jack Simmons
1 year ago
Trilogy did an excellent job of replacing my HVAC with a new system. They did in d everything that they said they were going to do. I would highly recommend Trilogy if you need HVAC service. They are excellent at their craft.
Robert Pitre
1 year ago
I call them They took the time and went over different options with me had my system the nextday and their crew did good job installing and cleaning up afterwards
Steve Bouchillon
2 years ago
Trilogy AC cooling and heating did a wonderful job at my residence replacing the condensing unit and the a coil drainage tray and building all the duct work I would highly recommend them for your AC and heating needs for your home they arrived a little later than scheduled but stays late to finish the job took them 8 hours and five of those hours were in an attic that was 120°
Felipe Castro Lozano
2 years ago
Maravillosa atencion, muy eficientes, mi opinion la mejor del mundo,estoy totalmente satisfecho
leslie luna
2 years ago
Had an AC installation , they were quick and hardworking with great customer service . Thanks
Ricky Bobby
2 years ago
We have been using Trilogy since our time in the office. They have always taken care of us, and told us what we needed without just telling us something to sell a service.
Andrés osorio Oficial
2 years ago
Muy recomendado.
Adrian Gengo
2 years ago
Pascal came after hours and got the problem fixed for my family. He showed me everything he was doing and walked me through all options. I highly recommend Trilogy AC!
Lesvia Valdez
2 years ago
Excellent communication
Christian Ramirez
2 years ago
I highly recommend Trilogy AC Cooling and Heating They were very professional and did an amazing job replacing our unit. They took time to answer all our questions and made sure our system was functioning correctly
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